ACCESSIBILITY STATEMENT

This statement was last updated on May 1, 2026.

Statement

Our Commitment to Accessibility

Bluebonnet Beauty and Wellness Center PLLC (“Bluebonnet,” “we,” “our,” or “us”) is committed to ensuring that our website, bluebonnetbody.com, and the in-person experience at our practice are accessible to everyone, including people with disabilities. We believe healthcare and wellness services should be available to all patients, regardless of ability.

We are actively working to improve the accessibility of our website and to make sure our digital and physical environments meet or exceed applicable standards. This Statement explains the steps we have taken, what to expect when using our site, and how to contact us if you encounter a barrier.

Accessibility Standard We Target

We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines represent the current widely accepted standard for making digital content accessible to people with a wide range of disabilities, including visual, hearing, motor, cognitive, and neurological differences.

WCAG 2.1 AA is the standard the U.S. Department of Justice has historically referenced when evaluating website accessibility under the Americans with Disabilities Act. While no website is perfectly accessible to every user, WCAG 2.1 AA gives us a clear, measurable target.

What We Have Done

Our ongoing accessibility work includes:

• Designing pages so they can be navigated using a keyboard alone, without requiring a mouse or touchscreen

• Adding descriptive alternative text to images so screen reader users can understand visual content

• Using clear, readable typography and color combinations that meet or exceed WCAG 2.1 AA contrast requirements

• Structuring content with proper heading hierarchy so screen readers and assistive technology can move through pages logically

• Labeling form fields so they can be completed with assistive technology

• Providing visible focus indicators when navigating with a keyboard

• Avoiding content that flashes or moves in ways that could trigger seizures

• Ensuring that links describe their destination clearly, without relying on “click here” or similar phrases

• Building our forms and booking widgets to work with screen readers and voice-control software

• Testing the site across modern browsers, mobile devices, and common assistive technologies

Known Limitations

We are honest about where our site does not yet fully meet our accessibility goals. As of the date above, known limitations include:

• Third-party content: Some content embedded from third-party services (such as booking widgets, video players, payment processors, or social media feeds) may not fully conform to WCAG 2.1 AA. We work with these vendors to improve their accessibility but cannot guarantee third-party compliance.

• Older content: Some older blog posts, PDF documents, or archived images may not be fully accessible. We are working through this content systematically as we update the site.

• Patient before-and-after galleries: Photo galleries are inherently visual. We provide written descriptions of treatments and results in our service pages so patients with vision impairment can still learn about what we offer.

• Continuous improvement: Accessibility is an ongoing process. We may temporarily introduce barriers when adding new features; we work to identify and resolve these as quickly as possible.

Accessibility at Our Physical Location

Our physical practice at 206 S Clay Street, Ennis, Texas, is also designed with accessibility in mind. Features include:

• Accessible entrance and treatment areas

• Accessible restroom facilities

• Treatment rooms designed to accommodate mobility aids

• Quiet, low-stimulation waiting environment

• Staff trained to support patients with a range of disabilities and accessibility needs

• Spanish-language services available with Dr. Perrin

If you have specific accessibility needs for your visit — such as advance accommodation for a service animal, mobility aid, sign language interpretation, or any other support — please call us at (903) 600-8358 before your appointment so we can prepare. There is no extra cost for accommodation requests.

If you encounter an accessibility barrier on our website, or if you have suggestions for how we can improve accessibility, we want to hear from you. Please contact us:

Bluebonnet Beauty and Wellness Center PLLC

Attn: Accessibility Coordinator

206 S Clay Street

Ennis, TX 75119

Phone: +1 903-600-8358

Email: accessibility@bluebonnetbody.com

When contacting us, please include:

• The web address (URL) where you encountered the barrier

• A description of what happened and what you were trying to do

• The browser, device, and assistive technology you were using (if you know)

• Your preferred method of follow-up (email, phone, text)

We will respond to your message within 5 business days.

Formal Complaints

If you believe Bluebonnet has violated your civil rights under the Americans with Disabilities Act or Section 1557 of the Affordable Care Act, you may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services

Office for Civil Rights

200 Independence Avenue, SW

Washington, D.C. 20201

Phone: 1-800-368-1019

TDD: 1-800-537-7697

Online: ocrportal.hhs.gov

You may also file an ADA complaint directly with the U.S. Department of Justice at ada.gov. Filing with these agencies is in addition to, not a replacement for, contacting us directly. We strongly encourage you to reach out to us first so we have the opportunity to address your concern.

Third-Party Accessibility Tools

If a specific feature of our website is causing you difficulty, the following tools may help:

• Browser accessibility settings: Most modern browsers (Chrome, Safari, Firefox, Edge) include built-in zoom, high-contrast modes, and reader views. Press Ctrl + (Cmd + on Mac) to enlarge text on any page.

• Operating system tools: Windows Narrator, macOS VoiceOver, iOS VoiceOver, and Android TalkBack are screen readers built into your device. Apple Switch Control and Voice Control offer hands-free navigation.

• External screen readers: JAWS, NVDA (free), and ChromeVox are widely used screen readers that work with most websites.

Continuous Improvement

Accessibility is not a one-time project. We review our site regularly, train our team on accessibility best practices, and update this Statement as our practices evolve. The “Last Updated” date at the top of this page reflects the most recent revision.

If you have ideas for how we can better serve patients with disabilities — whether on the website, at our physical location, or in how we communicate — we welcome your input. The best practices come from patients telling us what works and what doesn’t.